RT&T Logistics is a Freight Brokerage company headquartered in East Dubuque, IL. RT&T’s growing portfolio of services provides transportation solutions to companies throughout North America.
RT&T Enterprises, Inc is searching for qualified candidates for the position of Fleet Customer Service in our East Dubuque, IL office.
The primary responsibility for this position will be to support Customer Service and Dispatch functions, Order Entry and Data Entry, and Appointment Scheduling and Rescheduling.
The ideal candidate for this position will have these qualities;
- Computer Proficiency
- Effective verbal & written communications skills
- Professional phone etiquette
- Attention to detail
- Ability to follow implemented processes
- Timely and accurate order entry
- Freight booking with Fleet customers and Brokers
- Schedule Appointments
- Update Customers TMS as needed
- Follow and enhance customer Standard Operating Procedures (SOP).
- Follow up with Detention, lumpers, and load information
- Streamline Communication between dispatch, planning and customer service.
- Increase the effectiveness and efficiency of Support Services through improvements to each function (Freight Booking & Appointment Scheduling) as well as coordination and communication between functions.
- Drive initiatives of the management team that contribute to long-term operational excellence
- Maintain and Enhance a “one for all and all for one” culture within your department
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|Apply by Email:||firstname.lastname@example.org|
East Dubuque, IL
|Years of Experience||1-2 Years|