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19Dec

Fleet Customer Service

RT&T Enterprises Inc., East Dubuque, IL

This listing has expired

 RT&T Enterprises, Inc is searching for qualified candidates for the position of Fleet Customer Service in our East Dubuque, IL office.

The primary responsibility for this position will be to support Customer Service and Dispatch functions, Order Entry and Data Entry, and Appointment Scheduling and Rescheduling. 

The ideal candidate for this position will have these qualities;

  • Multitasking
  • Computer Proficiency
  • Effective verbal & written communications skills
  • Professional phone etiquette
  • Attention to detail
  • Ability to follow implemented processes
  • Timely and accurate order entry

Responsibilities:

  • Freight booking with Fleet customers and Brokers
  • Schedule Appointments
  • Update Customers TMS as needed
  • Follow and enhance customer Standard Operating Procedures (SOP).
  • Follow up with Detention, lumpers, and load information

Organizational Effectiveness:

  • Streamline Communication between dispatch, planning and customer service.
  • Increase the effectiveness and efficiency of Support Services through improvements to each function (Freight Booking & Appointment Scheduling) as well as coordination and communication between functions.
  • Drive initiatives of the management team that contribute to long-term operational excellence
  • Maintain and Enhance a “one for all and all for one” culture within your department

This listing has expired

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Job Details

Req Num --
ID 435029
Location
East Dubuque, IL
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Customer Service
Transportation
Shifts
First Shift
Benefits
Health Insurance
Retirement Plan
Paid Vacation
Paid Holidays

Preferred Candidates

Years of Experience 1-2 Years
Education --

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