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IT Support Analyst I

Cottingham & Butler/ SISCO, Dubuque, IA

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IT Support Analyst I

Cottingham & Butler has been growing and we will be adding another Support Analyst to our team.  This is an excellent opportunity for someone that is ready to take his or her career to the next level or that is looking for new challenges.  Why C&B? We’re growing and that leads to new and challenging projects.  In addition, our Support Analyst is the front-line primary technical support to our employees in Dubuque, Madison, Minnesota, and Chicago offices.
Why should you talk with me?

  • Growing Company - Cottingham & Butler/HealthCheck360 is the 30th largest insurance brokerage firm in the United States and has been continuing to improve and grow each year. 
  • Our team- Our team of experienced professionals specialize in the industry and have the vision and expertise to help our clients.
  • Strong leadership - Our leaders are some of the best in the industry and are committed to the development of their team. 


The position is responsible for answering, log, and troubleshoot all help desk calls. Procure, deploy, and inventory all desktop hardware and software to include ensuring proper security levels are in place. Consult with end-users to identify their cellular device needs and make recommendations for services.
Do you think this might be a fit for you?  Send us your resume – we’d love to talk!

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Job Details

Req Num --
ID 435117
Dubuque, IA
Positions 1
Full Time
Pay --
Customer Service
Information Technology/Telecommunications
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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