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Fleet Customer Service

EXPRESS Employment Professionals, Dubuque, IA

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Express Employment Professionals is looking for a Fleet Customer Service Representative in the Dubuque, IA area.

Monday, Wednesday, Friday - 8 AM - 5 PM
Tuesday, Thursday - 7 AM - 4 PM


• Freight booking with Fleet customers and Brokers
• Schedule Appointments
• Update Customers TMS as needed
• Follow and enhance customer Standard Operating Procedures (SOP).
• Follow up with detention, lumpers, and load information
Organizational Effectiveness
• Streamline Communication between driver managers, planning and customer service.
• Increase the effectiveness and efficiency of Support Services through improvements to each function (Freight Booking, Appointment Scheduling, and Capacity Analysis) as well as coordination and communication between functions.

Core Competencies:

• Multitasking
• Computer Proficiency
• Effective verbal & written communications skills
• Professional phone etiquette
• Good attention to detail
• Ability to follow implemented processes
• Timely and accurate order entry


If you are interested in this position, please email your resume to Madi at Express Employment Professionals: Madelyn.Jantsch@expresspros.com.


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Job Details

Req Num --
ID 435236
Dubuque, IA
Positions 1
Temp To Hire
Full Time
Pay $14.00-$17.00
Clerical/Office Administration
Customer Service
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Vacation
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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