Customer Service Representative (part time)City of Dubuque, Dubuque, IA
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The City of Dubuque has operated under the Council/Manager form of government since 1920. Under this form, legislative responsibility rests with the City Council and administration authority is given to a professional City Manager.
The City Council is responsible for setting overall policies and goals for the City and is comprised of the Mayor and six members who are selected in a non-partisan election for four year terms. The Mayor is the chief elected official and formal representative of the City. The Mayor and two council members are elected atlarge and four council members are elected from one of four wards into which the City's thirty-one square miles are divided. Over twenty boards and commissions are appointed by the council to advise them on a wide range of city issues. The City Manager is responsible for the day-to-day operations of city government.
Departments include Airport. Community and Economic Development, Fire, Personnel, Building Safety, Health Services, Water Treatment and Water Pollution Control, Administrative Services, Library, Leisure Services, Planning Services, Police, Public Works and Transportation, Housing Services, Human Rights and Operations and Maintenance. The City of Dubuque employs 549 fulltime employees and has a combined operating and capital budget of $180 million.
CUSTOMER SERVICE REPRESENTATIVE
The City of Dubuque, Iowa invites applications for the position of Customer Service Representative. This is a part-time position with a work schedule of approximately 22 hours per week on average. The successful candidate will be responsible for performing a variety of clerical, customer service, bookkeeping and receptionist duties at the Aviation Center of the Dubuque Regional Airport. The successful candidate will possess clerical, customer service and bookkeeping experience; experience working with a diverse workforce; and a high school diploma or its equivalent; or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities. The successful candidate will demonstrate the ability to follow a management philosophy that is input oriented, values equity, problem solving and the development of partnerships and a desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork. The City offers an hourly range of $13.27 to $17.36. Please submit an employment application to Randy Peck, Personnel Manager, City Hall, 50 West 13th Street, Dubuque, Iowa 52001-4864 by January 19, 2018. The Personnel Manager may be contacted at 563-589-4125 or firstname.lastname@example.org. The employment application and job description are available at www.cityofdubuque.org/employment. Women, minorities, veterans and qualified persons with disabilities are encouraged to apply. EOE.
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