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Deposit Operations Associate

Dupaco Community Credit Union, Dubuque, IA Dubuque, IA

If you’ve been waiting for an opportunity to join our “behind the scenes dream team” - now is your chance as a Deposit Operations Associate! A typical day in the life of a Deposit Ops Associate involves processing ACH & Share Draft daily duties, answering questions, completing reports, and impacting members’ lives. This position is great for someone who thrives in a fast paced environment. You’re expected to give it your all each day, and we understand that we need to balance out all of the hard work with a little fun – like contests and a seemingly limitless supply of popcorn.

You’ll be:

  • Processing daily ACH duties including ACH Reports, Incoming ACH Files, exceptions and NSF items, auto payments, stop payments, affidavits, payroll distributions, and direct deposit forms
  • Utilizing technology to Support membership calls and emails, branch service requests, and employee questions
  • Processing daily share draft duties including share draft NSF items, stop payments, error resolution, check book balancing, check forgery, reports, and working to resolve member account issues
  • Assist with Share Draft accounts including the Overdraft Privilege Program, negative Share Draft accounts, and account closures
  • Serve as a back up to Deposit Operations Proof

You’ll need:

  • An uncanny ability to think on your feet and resolve issues that may arise
  • To communicate effectively through various mediums
  • A positive attitude and desire to work in a team environment
  • Strong experience working with computers and Microsoft Office programs
  • Attention to detail and ability to multi-task is a must
  • Ability, availability and willingness to work flexible/additional hours as needed

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Job Details

Req Num DEPOS01195
ID 486198
Dubuque, IA
Dubuque, IA
Positions 1
Full Time
Pay --
Banking/Mortgage/Financial Services
Customer Service
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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