Technical Service Rep ($35k-$40k)EXPRESS Employment Professionals, Dubuque, IA
This listing has expired
On a Mission to Put
a Million People to Work
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.
If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.
For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.
LIKE US! Facebook.com/ExpressDbq
A local Dubuque company is looking for a Tech Service Rep to add to their growing team!
This position provides technical and user support to dealers and end-users using the equipment. Also provides technical assistance to Customer Service Reps and other internal departments providing service to customers.
· Interact with customers to provide and process information in response to
inquiries, concerns, and requests about products.
· Gather customers’ information and determine the issue by evaluating and
analyzing the symptoms.
· Diagnose and resolve technical issues.
· Research required information using available resources.
· Communicate re-occurring issues to supervisor so that information is forwarded
to management level for review.
· Follow-up and make schedule callbacks to customers when necessary.
· Stay current with system information, changes, and updates
This position requires Mechanical Ability –: especially small equipment repair
If you're qualified and interested in this position, please email your resume to Madelyn.Jantsch@expresspros.com at Express Employment Professionals today! Never a fee to the job seeker!
This listing has expired
|Years of Experience||--|