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Shop Coordinator

HODGE, Dubuque, IA

This listing has expired

As a Shop Coordinator, you are responsible for providing technical services related to the repair and maintenance of customers’ forklifts and other material handling equipment and coordinating the work direction of Service Technicians.

Essential Duties:  Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
  • Coordinate work direction, prioritize workloads, and assist in overseeing daily service department activities
  • Review completed service jobs to ensure quality standards and deadlines are met
  • Oversee completion of preventative maintenance (PM) services for customers’ equipment
  • Troubleshoot and diagnose maintenance issues
  • Evaluate and provide feedback of service technicians’ performance
  • Train service technicians as directed
  • Perform Service Technician duties as needed
  • Backfill Service Coordinator position as necessary
  • Occasional travel may be required
  • Communicate with sales team to discover customer needs
  • Work toward continuous improvement
  • Stay current with changing technology
  • Uphold, support, and promote all company policies and procedures

Reporting to this position:  Service Technicians

Qualifications:  To perform this job successfully, the Shop Coordinator must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.

  • High School Diploma, GED or continuing education
  • Previous experience as Forklift/Service Technician
  • Basic computer proficiency (Microsoft Office Tools)

  • College degree and/or continuing education
  • Previous customer service experience
  • Valid Commercial Driver’s License (CDL)

License & Certificates:
  • Valid Driver’s License
  • Forklift Operator certification

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Job Details

Req Num --
ID 497044
Dubuque, IA
Positions 1
Full Time
Pay --
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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