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8Feb

Service Technician

HODGE, Dubuque, IA
As a Service Technician, you are responsible for providing technical services related to the repair and maintenance of customers’ forklifts and other material handling equipment.

Essential Duties:  Essential job duties for this position include the following items. Other duties must be performed as assigned or required.
  • Provide preventative maintenance (PM) services for customers’ equipment
  • Drive to customer locations to provide services as required
  • Complete work orders accurately
  • Run computer-based diagnostics on forklifts and other products
  • Maintain company tools in working order and returning them to the shop
  • Make repairs accurately with minimal call-backs
  • Operate machinery to diagnose and verify in working order
  • Keep track of purchase orders for reimbursement purposes
  • Communicate with sales team to discover customer needs
  • Comply with all OSHA and site specific safety & PPE requirements
  • Operate all company equipment in a safe and efficient manner
  • Work toward continuous improvement
  • Stay current with changing technology
  • Uphold, support, and promote all company policies and procedures

Reporting to this position:  No direct reports

Qualifications:  To perform this job successfully, the Service Technician must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.

Education/Experience:
Required:
  • High School Diploma, GED or continuing education
  • Basic computer proficiency (Microsoft Office Tools)

Preferred:
  • College degree and/or continuing education
  • Previous customer service experience
  • Previous experience as Forklift/Service Technician
  • Valid Commercial Driver’s License (CDL)

License & Certificates:
  • Valid Driver’s License
  • Forklift Operator certification
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Job Details

Req Num --
ID 497045
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Maintenance/Repair
Mechanic
Skilled Labor Trades
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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