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Clerical/Billing Support Specialist

United Clinical Laboratories, Dubuque, IA

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The Clerical/Billing Support Specialist is responsible for performing excellent customer service to outpatients, visitors, hospital staff and healthcare providers and their office staff in a quick, efficient manner. The clerical staff is responsible for handling phone calls, processing patient data and payments, placing test orders/results, processing insurance payments, and maintaining laboratory records. 

  • Answers incoming calls in a pleasant, professional manner and resolves caller's request if possible. Routes other calls to the appropriate staff member or department.
  • Ensures timely distribution and routing of all laboratory reports, daily notifications, client invoices, and patient statements.
  • Maintains confidentiality with all information consistent with HIPAA and laboratory policy.


48 hours per pay period

Either 4 or 8 hour shifts with rotating start times to be scheduled: 0600, 0730, or 1030. Every 4th Weekend and Holiday rotation: 0600-1430

To apply, please send resume and coverletter to Human Resource Specialist Amanda Wadas: amanda_wadas@pa-ucl.com

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Job Details

Req Num --
ID 497319
Dubuque, IA
Positions 1
Part Time
Pay $12.00-$15.35
Clerical/Office Administration
Health Care
First Shift
Second Shift
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience --
Education High School/GED

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