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Patient Account Representative

Medical Associates, Dubuque, IA

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The Patient Accounts Representative position is responsible for the collection of delinquent patient accounts and counseling patients. Previous experience working in customer service, office setting and/or credit counseling preferred.  Typical schedule is Monday - Friday, between the office hours of 7am - 5pm. 

Job Description Details:
Interview patients to arrange method of payment or extension of credit.

Evaluate patients financial status and credit history and determine payment based on patient's ability to pay according to
clinic policy.

Identify and resolve patient billing questions and complaints.

Review accounts for possible assignment to collection agency, make recommendations to Manager of Patient Accounts,
and prepare information for collection agency.

Complete all other assigned projects and duties.

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Job Details

Req Num --
ID 497365
Dubuque, IA
Positions 1
Full Time
Pay --
Health Care
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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