Our mission is to provide superior healthcare and an excellent patient experience.
Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.
In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.
Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.
The Patient Accounts Representative position is responsible for the collection of delinquent patient accounts and counseling patients. Previous experience working in customer service, office setting and/or credit counseling preferred. Typical schedule is Monday - Friday, between the office hours of 7am - 5pm.
Job Description Details:
Interview patients to arrange method of payment or extension of credit.
Evaluate patients financial status and credit history and determine payment based on patient's ability to pay according to
Identify and resolve patient billing questions and complaints.
Review accounts for possible assignment to collection agency, make recommendations to Manager of Patient Accounts,
and prepare information for collection agency.
Complete all other assigned projects and duties.
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Paid Sick Leave
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