Regional Director of Operations - Spot DivisionHirschbach Motor Lines, Inc., Dubuque, IA
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Hirschbach Motor Lines is a refrigerated carrier established in 1935. Proudly family owned, Hirschbach's refrigerated fleet is among the newest, most fuel efficient, and environmentally friendly in the trucking industry. We specialize in delivering fresh and frozen products across the United States along with offering experience in handling dry goods. Hirschbach is a company built on strong relationships with our family of customers, drivers, employees, vendors, and partner carries. We welcome you to join our family!
The Regional Director of Operations will have direct customer contact to manage existing site services and identifies, develops, and implements new services with existing and new sites.
This role will lead new site startups, and may require periods of travel for up to 2-4 weeks. Role may also require travel to assist current sites.
Duties & Responsibilities
Provides oversight of Spot site services, Site Managers, and Supervisor.
Leads site rollout of all new programs such as Safety, New Services, Performance, etc.
Manages profit and loss statements and accounts for costs and revenues.
Manages sites' performance metrics and operation ratios.
Realigns service performance to meet and exceed customer expectations.
Analyzes past and current performance and recommends objectives to improve productivity and profitability.
Designs and implements a strategic business plan that expands company customer base and ensures a strong presence.
Builds and promotes strong, long lasting customer relationships by partnering with customers and understanding their needs.
Identifies emerging markets and market shifts while analyzing new products and competition status.
Successful candidates will be great listeners, analytical, results driven, innovative, display the ability to build long lasting relationship,
BS/MS Degree Required
Previous managerial experience
Demonstrates strong communication skills
Demonstrates proficient computer skills with knowledge in Excel, Word, and Microsoft.
Spot by Hirschbach
Spot provides unparalleled customized Yard Management Solutions which allow our customers to focus on what's happening within their buildings while we take care of everything occurring outside. Our Best in Class Yard Management Software (YMS) allows our customers to communicate with our team while providing virtual up-to-date visibility through their PCs. Spot Services include, but are not limited to: Trailer Spotting, Integrated YMS Technology with GPS/RFID Virtual Yard, Truck Gate Management, Product Protection, Storage Trailers, Shuttle Services, Dock Sanitation, and Trailer Washout.
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|Years of Experience||1-2 Years|