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Customer Development Representative

Crescent Electric Supply Co, Dubuque, IA
Position Overview:  
The Customer Development Representative generates sales opportunities by offering value added solutions to perspective commercial and industrial businesses.  This position would perform tele-sales functions for Crescent Electric Supply Company district branches and Corporate Inside Sales (CISS). This includes qualifying leads and prospects by initiating contact with market-generated leads captured by phone, Internet, event activities, and direct mail.
Primary Duties:
  • Use extensive telephone and e-mail communication to perform business-to-business Lead Generation and prospecting. 
  • Identify and qualify leads for key segments of our business through various media and resources. 
  • Navigate prospect company culture and identify key decision makers within the company.  Communicate with the decision makers the key benefits of doing business with Crescent Electric Supply Company. 
  • Act as primary point of contact managing inbound and outbound prospect phone calls. 
  • Secure an adequate number of qualifying leads to fill the sales funnel and provide viable targets for the account managers. 
  • Develop weekly plans to maximize and leverage phone time which includes pre-call planning and customizing scripts for market segments and prospect types.  Create value propositions to potential clients of Crescent’s products and value added services.  
  • Document and update the result of each call in customer relation management database.

  • Two to three (2-3) years experience in outbound cold calling, sales prospecting, and appointment setting.
  • High school diploma or general education degree (GED) required.  Bachelor’s degree (B.A.) from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience preferred.
  • Individual must possess strong comprehensive PC skills (i.e., Microsoft Word, Excel, Outlook products and Customer Relations Management Software). 
  • In addition, must possess interpersonal and organizational skills, be a self starter, detail oriented, and have ability to multitask and to communicate (verbal and written).  
  • Must have the ability to work quickly and accurately within time constraints and against deadlines.  Must be able to overcome objections. 

Competitive Benefit Package:  
We offer a competitive benefits package including 401(k), medical, dental, life, and disability insurance.
CESCO is an Equal Opportunity Employer:  
Candidates are subject to reference checks, credit, criminal background and DMV checks, assessments, and a post-offer drug screen. EOE/M/F/Vets/Disability
Click on the following link: http://bit.ly/2cVXeXn to be directed to our Youtube playlist.  Learn more about Crescent Electric Supply Company and what our employees have to say about working for this great organization.  
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Job Details

Req Num --
ID 498323
Dubuque, IA
Positions 1
Full Time
Pay --
Customer Service
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience 2-5 Years
Education High School/GED

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