Technical Support SpecialistHonkamp Krueger & Co., P.C. / HK Payroll Services, Inc. (HKP), Dubuque, IA
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Honkamp Krueger & Co., P.C. (HK) is a Top 100 CPA and business consulting firm in the U.S. and largest Iowa-based CPA firm (Accounting Today, 2018). Our headquarters are located in Dubuque, Iowa with branch locations in Cedar Rapids and Davenport, IA and Madison and Platteville, Wis. HK is a five-time recipient of the Top Workplace in Iowa award by the Des Moines Register and has been named Employer of the Year by the Dubuque Area Chamber of Commerce.
HK’s workforce management affiliate, HK Payroll Services (HKP), offers a full plate of human capital management solutions including payroll, HR and benefits, time, tax credits, and HR and benefits consulting. From hire to retire, HKP offers clients an effective one-partner solution.
HK and HKP serve clients in all 50 states with value-added, forward-thinking, effective, and timely solutions across more than 40 service lines. For over 70 years, privately-held organizations, Fortune 500 multi-nationals, franchisor organizations, individuals and nonprofits have experienced the HK Family of Companies’ promise of world-class customer service and innovative solutions.
In addition to HK and HKP, the HK Family of Companies also includes our wealth management affiliate, HK Financial Services (HKFS), and Kabel Business Services, a division of HKP.
HKP, the workforce management affiliate of Honkamp Krueger & Co., P.C. is seeking a workforce application specialist to join the payroll team. The workforce application specialist will be responsible for supporting and maintaining HR/Benefit aspects of the workforce application. This position will also assist in supporting various software products used internally for managing and processing client payroll.
- Application implementation, troubleshooting and technical support
- Diagnosing and resolving technical hardware and software issues
- Training, assisting and advising clients in the utilization of payroll software
- Managing miscellaneous projects
The ideal candidate:
We're seeking a highly motivated individual with excellent analytical and communication skills.
This role requires:
- Associate degree or a minimum of one year related experience
- Strong attention to detail
- Knowledge of database concepts
- Exceptional customer service skills
What we offer:
We offer a competitive wage and benefits package that includes health/dental/vision insurance and 401k Plan. Our benefits package includes a minimum of 11 days of paid time off, birthday PTO, 8 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
- Community service participation
- Opportunities to develop new skills and progress your career
- Flexible schedules
- Mentoring programs
- Wellness programs
What does a career with HK mean exactly? Check out our video at https://youtu.be/FHOS25wjWXg.
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