Reservation Agent - Full-TimeEagle Ridge Resort & Spa, Galena, IL
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Located on 6,800 acres amid the rolling hills of northwestern Illinois, Eagle Ridge Resort & Spa is a full-spectrum resort complex, located just a few miles east of historic Galena. Recently honored by Travel + Leisure Golf as the Midwest’s "Best Golf Resort" and by Corporate & Incentive Travel magazine with the "Greens of Distinction" award, the property provides a superior golf experience, with 63 holes on four award winning courses.
Other amenities include the tranquil Stonedrift Spa, which provides a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor pool, sauna, hot tub and steam room. The property is also home to three distinctive restaurants, including Woodlands Restaurant, Woodstone Restaurant, and Paisanos. Recommended by outlets, including Conde Nast Traveler, Midwest Living, Better Homes & Gardens, and Wine Enthusiast, the property also provides the perfect setting to an incredible selection of outdoor activities, including miles of biking, hiking and horseback trails, as well as tennis, hot air balloon rides, boating and fishing, on the picturesque 220-acre Lake Galena.
Eagle Ridge Resort & Spa seeks candidates for our Reservation Agent position to join our team of front line customer service professionals to assist guests calling to inquire or make reservations at the Resort. Our excellent training program quickly helps new agents become knowledgeable about the Resort, policies and procedures regarding reservations, enticing guests to book reservations and being familiar with all rates and packages to assist guests in making reservations.
The preferred candidate will have worked in the hospitality industry, phone sales experience and customer service experience.
EDUCATION AND/OR EXPERIENCE
High school diploma or GED. Two years customer service experience or one year’s sales experience; or an equivalent combination of education and experience preferred.
Join the team at Eagle Ridge Resort & Spa! We offer competitive wages, Resort perks and privileges including discounts on gasoline, meals, merchandise, lodging, & Spa treatments; complimentary golf, Pool/Fitness Center access and much more! Eagle Ridge is located within the scenic rolling hills of The Galena Territory, just a few miles east of historic Galena, Illinois.
TO BE CONSIDERED FOR THE POSITION, WE MUST RECEIVE OUR APPLICATION.
For more information about our fabulous Resort or to apply, go to http://www.eagleridge.com/employment-en.html to complete an application. Applications can be submitted either by mail, fax, email or in person.
We look forward to helping you explore employment opportunities at Eagle Ridge!
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Paid Sick Leave
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