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5Apr

Receptionist - Lab

Medical Associates, Dubuque, IA

The Lab department located on the East and West Campus of Medical Associates, is hiring a part time Receptionist to provide front office customer service to internal and external customers. On average this position will work 24 hours per week. Typical schedule is Monday - Friday between the hours of 6:30am - 5:00pm, and rotating Saturday morning shifts between the hours of 7:00am - 12pm.  Schedule flexibility is a must!

Essential Functions & Responsibilities:

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.

Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.

Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer

Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.

Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.

Complete all other assigned projects and duties.

Education: Equivalent to a high school education.

Experience:  From three months to one year of similar or related experience.

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Job Details

Req Num --
ID 499775
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Part Time
Pay --
Categories
Health Care
Benefits
Dental Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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