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Credit and Collections Manager

Flexsteel Industries Inc, Dubuque, IA

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The role of Credit and Collections Manager develops, administers and controls credit and collection programs and processes for a $500 million public furniture manufacturer and marketer in Dubuque, Iowa.


  • Partners with the internal organization to establish a credit policy and credit terms which appropriately balance outstanding credit risk with business opportunity
  • Partners with the corporate controller and treasurer to develop, improve or implement collections policies and procedures to improve cash flow and reduce past due balances
  • Oversees investigation and establishment of credit levels for all customers
  • Supervises and controls all collections processes including the cash application to outstanding receivables
  • Leads the effective and efficient execution of all credit and collections efforts by the company including resource planning and departmental cost controls
  • Brings forward ideas and drives improvement throughout credit and collections processes and operations for the company
  • Creates actionable and informative dashboards for management review on financial health of the company’s customer base and receivable


  • Bachelor’s degree in Finance, Business Administration or related; equivalent experience in the payments industry may be considered
  • 3 years’ experience managing a team of individuals toward a common objective preferred
  • Experience in payments, credit card, banking highly preferred
  • Knowledge of bankruptcy and related protection laws and procedures to facilitate effective risk management and collections
  • Excellent written and verbal communication skills
  • Proven ability to effectively communicate with internal and external stakeholders and work collaboratively with interdepartmental teams to achieve desired results
  • Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously
  • Must possess strong attention to detail, high analytical capability and problem solving skills
  • Proven track record of implementing process improvements
  • Strong organizational and project management skills
  • Proficient knowledge of MS Office, including Word, Excel and Powerpoint
  • SAP Experience a plus


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Job Details

Req Num --
ID 510062
Dubuque, IA
Positions 1
Full Time
Pay --
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 2-5 Years
Education Bachelors

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