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Customer Service Representative

A.Y. McDonald Mfg, Dubuque, IA

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A.Y. McDonald Mfg. Co. is a major manufacturer of water works valves and fittings, high-pressure gas valves, and residential and commercial water pumping systems. The company is privately owned and has a history of quality products since its founding in 1856. A.Y. McDonald. Mfg. Co. has a job opportunity for a Customer Service Representative. 


Primary Responsibilities:

Provide effective customer service in regards to product information, order processing, billing, shipping, and other related matters pertaining to the Company's product lines.



Required Qualifications:

  • Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training.
  • Excellent telephone skills and an outgoing professional attitude with solid oral and written communications skills.
  • Experience with an ERP software system is preferred.
  • Must have the ability to multi-task and work successfully in an environment that frequently is fast-paced.

Excellent compensation and benefit package offered.

Health and drug screen required. 
Equal Opportunity Employer 

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Job Details

Req Num --
ID 510302
Dubuque, IA
Positions 1
Full Time
Pay --
Customer Service
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education Associates

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