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17May

Homecare Customer Service

Medline Industries, Dubuque, IA

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Medline Industries, Inc. is seeking an individual to join our Home Care Customer Service team located in our Dubuque, IA office. We are seeking a dynamic, hard-working, customer-focused professional with a solid background in home care and/or customer service and a desire to work for a fast-paced, large corporate organization. 

The challenging responsibilities of the position include:

  • Placing, tracking and maintenance of orders, providing product information, checking inventory status, and facilitating returns and credits as necessary.
  • Handling resolutions for customers and escalating concerns to sales when necessary. Primary contact between customer and sales force.
  • Ensuring patient orders are fulfilled completely and processed for shipping the same day the order is placed.
Required skills include: 
  • Excellent communication, organization and follow-up skills
  • Strong customer service skills
  • Ability to organize multiple tasks
  • Ability to work independently or in a team environment
  • Computer skills that include MS Word, Excel, SAP and efficient use of internet and e-mail

In return, Medline offers a business casual, entrepreneurial work environment with strong growth potential; a competitive compensation package; along with a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match and much more!

Medline is an equal opportunity/affirmative action employer. We are committed to cultural diversity in the workforce.

 

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Job Details

Req Num --
ID 511799
Location
Dubuque, IA
Positions 4
Type
Employee
Status
Full Time
Pay --
Categories
Customer Service
Insurance
Shifts
First Shift
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 2-5 Years
Education High School/GED

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