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Client Service Representative

Cottingham & Butler/ SISCO, Dubuque, IA

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Client Service Representative 

Ready to kick-start your career, or looking for a new adventure? Cottingham & Butler is searching to add dedicated Client Service Representatives to our team!

Never worked in an office, or with insurance?  Not a problem. Our training provides the tools necessary to be successful in your role. We are really looking for people that have the traits that cannot be taught:
  • Innate desire to provide excellent customer service
  • Self-motivated
  • Energetic
  • Highly engaged


As a Client Service Representative, you will be responsible for ensuring that superior service is delivered to assigned clients. Assist Account Administrator/Account Manager, as needed, with additional service items. 
This is a great entry-level position that will offer you the opportunity to learn the industry from some of the best. You will be working in a friendly, team-oriented work environment with room for advancement. Hours of operation run Monday through Friday 7 am - 6 pm and Saturday 8 am - 12 pm, with shift differential opportunity. 

Why Cottingham & Butler?  

Cottingham & Butler is the 30th largest insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions.  The company is headquartered in Dubuque, Iowa, and employs over 800 employees across the U.S.  Cottingham & Butler provides a full suite of risk management and employee benefits services.  We believe that our success is a direct result of our culture and the employees that make us the company we are. 

Our employees: 

Believe in personal excellence
  • We hire for attitude and character first; experience is a plus, but not required
  • We look for individuals with a history of success and an insatiable desire to succeed


Commit to Development
  • We expect all employees to become an expert in their area – knowing something isn’t a luxury here, it’s an expectation.
  • We do not believe in boundaries – we believe that individuals if given the opportunity can achieve at levels they themselves would never have imagined.


Thrive on Challenge
  • We head for trouble right away – we know that facing adversity head on makes us better in the long run.
  • We believe that to grow you must often “stretch” into a zone of discomfort – we encourage the stretch.


Do you think this might be a fit for you?  Send us your resume – we would love to talk!

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Job Details

Req Num --
ID 522785
Dubuque, IA
Positions 3
Full Time
Pay --
Clerical/Office Administration
Customer Service
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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