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Technical Support Planner ($20/hr)

EXPRESS Employment Professionals, Dubuque, IA

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Express Employment Professionals is looking for a Technical Support Planner. This position starts at $20/hour.
Essential Duties:  
    • Ensure unit processes are aligned with division processes and objectives
    • Support business by resolving support tickets associated with complex sales orders & distribution, branch 3rd party and transfer issues
    • Manage identified projects by leading the team or having a large supporting role
    • Investigate, analyze and resolve business process issues to reach objectives:
      • Correct deficiencies
      • Reduce costs
      • Improve processes and performance
    • Participate in and facilitate regularly scheduled meetings with management & representatives from the factory to discuss current and future business process needs
    • Work toward continuous improvement
    • Stay current with changing technology (including reporting tools)
    • Uphold, support, and promote all company policies and procedures
      As a Technical Support Planner, you will provide technical support to the customers of the Business Process Integration team, evaluate existing business processes, recommend and implement process improvements.

      Essential Duties:  Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

If you would like more information on this role please send your resume to Madelyn.Jantsch@expresspros.com today!



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Job Details

Req Num --
ID 535451
Dubuque, IA
Positions 1
Temp To Hire
Full Time
Pay $15.00
Clerical/Office Administration
Customer Service
Environmental/Quality Assurance/Safety
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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