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27Sep

Data Specialist

Prudential Financial, Dubuque, IA
Responsibilities
  • Plan and participant set up and maintenance
  • Special processing and quality review
  • Identification of data needs and internal/external process and procedural improvements
  • Ability to support and perform multiple tasks across multiple functions (standard to mid-level complexity)
  • Consistently exceed quality and production standards and adhere to standard operating procedures
  • Performing a variety of analytical functions associated with simple and complex retirement plan activities
  • Subject matter expert support on outside activities & escalations (OCC, SOUP, Rush cases, project, etc)
  • Support new associate training at all levels including formal/informal training along with acting as a mentor when needed; ability to identify and address skill gaps
  • Strong leadership skills including ability to assist with maintaining a high team climate and fostering change
  • Track/monitor team volume and report out
This position can be worked from several of our Retirement office locations that include Dubuque, IA, Hartford, CT, Woodbridge, NJ, and Scranton, PA.
 
  • 3+ years of financial, insurance and/or retirement services experience
  • Prefer college degree, or equivalent customer service and operations experience in fast-paced financial environment
  • Proficiency in MS Word and Excel
  • Knowledge of payroll or record keeping systems is a plus
  • Strong leadership skills
  • Ability to recognize client needs, execute and be accountable for a positive client experience end to end
  • Ability to prioritize work and manage tight deadlines, as well as performing multiple tasks across functions
  • Ability to manage assignments with little to no oversight
  • Strong communication skills and ability to foster relationships with internal and external partners
  • Ability to work independently as well as collaborate with others
  • Ability to work in a fast-paced, changing environment
  • Shows initiative and is results oriented
  • Strong attention to detail
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Job Details

Req Num DC 0003O
ID 537324
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Insurance
Benefits

Preferred Candidates

Years of Experience 2-5 Years
Education --

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