Financial Service Associate - Part TimePrudential Financial, Dubuque, IA
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For more than 140 years, Prudential has delivered products and services that help address the financial challenges of individual and institutional customers. Today, with operations in the United States, Asia, Europe and Latin America, Prudential is among the world’s largest financial services companies. Building your career at Prudential offers you the opportunity to truly make a difference.
Bring your passion and energy and we will train you on the rest. At Prudential, our Financial Service Associates are the first point of contact with our customers and our goal is to provide a low effort experience for customers with complex financial needs. We offer paid training and a reward and recognition plan that includes pay for performance compensation. The expertise we are looking for you to bring:
We are looking for individuals who are self-starters, dependable to their core, who have the right grit, tenacity and initiative to show up and work hard. And are also:
We offer paid training and a reward and recognition plan that includes pay for performance compensation.
The expertise we are looking for you to bring:
Engaging communicators who enjoy working directly with the customer and a team
Committed to owning customer concerns
Intrigued by technology and helps us identify opportunities to enhance processes
Able to think on your feet and flexible with creating solutions for variety of personalities
Capable of shaping the customer experience and efficiently process transactions
Keen problem solver that connect with each customer with compassion
Each call is unique and we value the diversity our customers bring. Our representatives work in a collaborative environment assisting customers over the phone. This can range from something as simple as an account balance inquiry to providing information for complex financial decisions. Regardless, your mission remains the same; help customers make clearer decisions about their financial future. We can't promise it will be easy, but it will be time well spent establishing a career with an award-winning industry leader. If you think you have what it takes, apply now.
Required qualifications include:
- Minimum high school diploma.
Associates or Bachelor's Degree and 1-2 years of customer or financial services experience preferred
Proficient PC and keyboarding skills with ability to multi-task with different applications
Flexibility with your schedule; although you will have a regular assigned shift
Must be receptive to change and detailed performance feedback
Upon completion of training and achievement of objectives, Prudential offers many flexible work arrangements including work from home opportunities
Series 6 or 63 qualification a plus
What you can expect:
- Build a career with a great company with exposure to multiple parts of the business
Fast paced, dynamic environment
Tiered promotional opportunities based on performance
The hours of operation for the Retirement Contact Center are Monday through Friday 7:00am - 8:00pm CST.
Upon completion of 3 weeks paid training, Monday - Friday 8:00 AM - 4:00 PM new hires are placed on a Part-time Day or Part-time Evening schedule
Flexible schedules for new hires may be immediately available based on business need.
Upon completion of training, Prudential offers flexible part time schedules.
Interested?? Apply today!!
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