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2Nov

TECHNICIAN II

Diamond Jo Casino, Dubuque, IA

POSITION DESCRIPTION:

Provide Tier II operational and technical support services for company’s computer users. Install, maintain, and make minor repairs to PCs, printers, and other peripherals. Troubleshoot, identify, and resolve hardware, software, connectivity, and operator problems. On call rotation required and occasional nights and weekends for projects.

POSITION REQUIREMENTS:

  • Must be at least 21 years of age.
  • High school diploma or equivalent required; Associate’s degree in a computer science discipline or a comparable level of experience preferred.
  • Must have at least two (2) years of applied experience with MS operating systems.
  • Must have exceptional customer service, communication, and phone etiquette skills.
  • Must be highly organized, detail-oriented, and able to effectively multi-task.
  • Must be proficient in various Microsoft Office applications.
  • Must be able to lift and maneuver up to 40 pounds.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

 

Apply for this Job!
Apply in Person:301 Bell St
P O Box 1750
Dubuque, IA
Alternate Web Site:Click to visit

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Job Details

Req Num --
ID 548735
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Full Time
Pay --
Categories
Casino
Clerical/Office Administration
Hotel/Hospitality/Tourism
Information Technology/Telecommunications
Technical
Shifts
First Shift
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation

Preferred Candidates

Years of Experience 1-2 Years
Education Some College

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