Enterprise Resource Platform (ERP) Systems AdministratorNortheast Iowa Community College, Calmar, IA Peosta, IA
Northeast Iowa Community College (NICC) serves the transfer, career and technical education needs of our region’s residents, businesses and industries in a district area that encompasses eight counties and approximately 5,000 sq. miles. More than 28,400 students enroll in Business and Community Solutions courses and academic certificate, diploma and degree programs every year. NICC offers associate’s degrees and general education courses that readily transfer to four-year colleges and universities, and state-of-the-art technology and lab areas that prepare students for high demand careers.
The College has two primary campuses in Peosta and Calmar, and seven service locations in Cresco, Dubuque, Manchester, New Hampton, Oelwein and Waukon, that offer convenient amenities, services, educational resources and computer labs for students.
As one of northeast Iowa’s largest employers, the College employs 680 faculty and staff members, and the average tenure of all part-time and full-time faculty is 12 years.
The ERP Systems Administrator collaborates with team members to support all
aspects of NICC’s Ellucian Colleague enterprise software system and its interfaces to third-party applications, as well as the Entrinsik and SoftDocs services. The ESA serves NICC in delivering system administration and programming services which provide the framework for the NICC administrative system. The ESA functions as part of the Data Services team, which is directly responsible for college initiatives in relation to ERP products, ensuring effective use of delivered functionality, and developing custom features, as needed. The position also provides guidance and technical assistance to the other members of the CIS team.
Responsible for installing, customizing and maintaining administrative databases for the college. Assists Data Services Team with development, implementation, conversion and customization of administrative software solutions.
Bachelor’s degree in information technology preferred, Associate’s degree and requisite experience required.
Strong knowledge of hardware, software, networks and security, with knowledge of, or the ability to learn, NICC’s system. Good record keeping and documentation skills. Ability to prioritize multiple tasks. Ability to resolve users’ problems by troubleshooting and delivering a useful solution as appropriate. Ability to effectively and fairly supervise and motivate staff. Demonstrated ability to work with people effectively. Contribute to the success of the fast-paced, multi-cultural environment by being flexible and adaptable. Use good judgment and exhibit effective problem-solving and critical thinking skills. Provide excellent customer service in all interactions with students, staff, and College visitors.
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