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Clerical/Billing Support Specialist

United Clinical Laboratories, Dubuque, IA

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UCL's Clerical/Billing Support Specialist is responsible for providing excellent customer service to outpatients, visitors, hospital staff and healthcare providers in a quick, efficient manner.   

  • Answer incoming calls in a pleasant, professional manner and resolve caller's request if possible.  Route other calls to the appropriate staff member or department.
  • Ensure timely distribution and routing of all laboratory reports, daily notifications, client invoices, and patient statements.
  • Maintain confidentiality with all information consistent with HIPAA and laboratory policy.


40 hours per bi-weekly pay period.  Scheduled as either 4 or 8 hour shifts with rotating start times:  6:00, 8:30, or 10:30 AM.  Requires every 4th weekend and a holiday rotation (6:00 AM -2:30 PM).  Benefits include life insurance, paid time off and 401k.

To apply, please send your resume to Angela in Human Resources at hr@pa-ucl.com or mail or drop off your resume at our administrative offices. located at 205 Bluff Street, Suite 1, Dubuque, IA 52001.  Applications are available at our Bluff Street location as well.

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Job Details

Req Num --
ID 549790
Dubuque, IA
Positions 1
Part Time
Pay $13.40-$15.00
Clerical/Office Administration
Customer Service
Health Care
First Shift
Second Shift
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education High School/GED

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