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6Dec

Service Center Representative

Sedgwick CMS, Dubuque, IA Dubuque, IA

Service Center Representative (Full Time & Part Time)

 

$14.10 per hour minimum pay

 

No Weekends!

 

Inbound calls only

 

Job Summary – Our colleagues play an important role in helping people through difficult and challenging times in their lives. You will need to provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. You'll need to rely on your resources and tools provided to be successful. If you are driven to deliver excellent customer service to people with high expectations, please apply now.

 

Qualifications

  • High School Diploma/GED
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to work in a team environment and/or independently

 

Benefits:

  • Health Insurance, Dental Insurance and Vision Insurance – all start day one of employment
  • 20 days Paid Time Off and Paid Holidays
  • Life insurance
  • Matching 401K Plan
  • Advancement Opportunities
  • Referral Programs

 

For more information visit: www.sedgwick.com/careers

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Job Details

Req Num --
ID 550034
Location
Dubuque, IA
Dubuque, IA
Positions 15
Type
Employee
Status
Full and Part Time
Pay $14.10
Categories
Customer Service
Insurance
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience --
Education High School/GED

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