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Sales Order Entry

A.Y. McDonald Mfg, Dubuque, IA

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A.Y. McDonald Mfg. Co. is a major manufacturer of water works valves and fittings, high-pressure gas valves, and residential and commercial water pumping systems. The company is privately owned and has a history of quality products since its founding in 1856. We currently have a full-time opportunity for Sales Order Entry in our Customer Service Department.


Responsibilities include; but not limited to:

  • Accurately inputting sales orders and sales sample orders into the computer system.
  • Figuring discounts and special pricing.
  • Processing sales order acknowledgements.
  • Assisting customers with orders by phone, fax or email.
  • Handling requests for return goods, credits, specification sheets, stock checks, fab sheets, catalogs and price sheets.
  • Gathering information to assist with new customer setup.
  • Entering pertinent information in CRM as needed.
  • Checking and categorizing incoming e-mails using Outlook.
  • Contacting customers to verify part numbers and pricing issues on purchase orders.
  • Assisting with overflow of incoming phone calls.


Required Qualifications:

  • High school diploma or GED.
  • One to two years related experience and/or training. Equivalent combination of education and experience will be considered.
  • Excellent computer skills, including Microsoft Office, software programs and the internet.
  • Candidate must have strong organizational and communication skills.


Excellent compensation and benefit package offered.

 Health and drug screen required

Equal Opportunity Employer

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Job Details

Req Num --
ID 551093
Dubuque, IA
Positions 1
Full Time
Pay --
Clerical/Office Administration
Customer Service
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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