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5Mar

Guest Service Agent - Front Desk

Hilton Garden Inn, Dubuque, IA

Part-time, 12-20 hours/weekly that vary from 6:00 a.m. - 10:00 p.m.

Rotation and schedule flexibility required to include weekends and holidays. 

 

Education & Experience:

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
  • High School diploma or equivalent required.

 

Physical requirements:

  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

 

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity while under pressure.
  • Maintain high standards of personal appearance and grooming.
  • Must be punctual.

Complete application, background screen, and drug testing required.

Must have valid driver's license.

Apply within at:

1801 Greyhound Park Rd.

Dubuque, IA  52001

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Dubuque, IA

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Job Details

Req Num --
ID 593089
Location
Dubuque, IA
Positions 1
Type
Employee
Status
Part Time
Pay --
Categories
Customer Service
Hotel/Hospitality/Tourism
Shifts
First Shift
Second Shift
Rotating Shift
Benefits

Preferred Candidates

Years of Experience --
Education High School/GED

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