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Front Desk Receptionist / Coordinator

Unified Therapy Services & Unified Therapy Health Services, Dubuque, IA

Full-Time Hours= M-Th - 10:00 - 6 pm

No Weekends - Off on Saturday & Sundays

Location:  Unified Therapy Services (Pediatric Clinic)

Main Job Tasks and Responsibilities

  • schedule and rescheduling appointments for 10+ providers a must 
  • working in a fast-paced environment
  • answer multi-line telephone, screen and direct calls
  • faxing and receiving Dr. orders
  • explaining new evaluation paperwork
  • take and relay messages
  • setting up new referrals
  • receive insurance information and make copies of card
  • a friendly face to greet parents and patients entering organization
  • deal with queries from the public and customers
  • provide administrative and clerical support
  • prepare letters and documents
  • schedule meeting times for staff and management
  • compile and record medical charts, reports, and correspondence

 Education and Experience

  • high school diploma
  • knowledge of administrative and clerical procedures
  • knowledge of computers and relevant software applications
  • knowledge of platinum customer service principles and practices and being able to apply them
  • keyboard skills

Key Competencies

  • ability to multi-task
  • verbal and written communication skills
  • professional personal presentation
  • excellent communication skills
  • telephone and email etiquette
  • basic conflict resolution skills
  • organizing and planning
  • attention to detail
  • initiative
  • reliability
  • stress tolorance

 Please download an application by clicking here and sending
to utsdubuque@gmail.com


Apply for this Job!
Apply in Person:4121 Pennsylvania Ave
Dubuque, IA
Apply by Email:utsdubuque@gmail.com

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Job Details

Req Num --
ID 613445
Dubuque, IA
Positions 1
Full Time
Pay --
Clerical/Office Administration
Health Care

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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