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Member Service Representative

Dupaco Community Credit Union, Dubuque, IA

You’re ambitious. Team-oriented. Personable. Accurate.

You’re a multi-tasking megastar. A connection making champion.

We’re looking for YOU to grow your career as Member Service Representative!

You’ll be:

  • Promoting a positive and professional image of the credit union
  • Demonstrating teamwork and professionalism in all interactions with coworkers and other departments
  • Engaging members during initial interview and connect them to the products and services that best meet their needs
  • Recognizing potential member needs and educating them on appropriate credit union services
  • Opening and processing all deposit accounts that leads to long term loyal relationships
  • Understanding the technology that is available to the members and demonstrating how to use it
  • Offering multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
  • Helping members initiate automatic payments, direct deposits, net checks, and payrolls

You’ll need:

  • High school Diploma or equivalent required
  • Associates degree in a related field or equivalent experience
  • Excellent communication skills
  • Customer service experience preferred
  • Financial Industry experience preferred
  • The ability to provide unmatched personalized service with warmth and competence
  • Transportation to float to area branches

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Job Details

Req Num MEMBE01355
ID 644423
Dubuque, IA
Positions 2
Full Time
Pay --
Banking/Mortgage/Financial Services
Customer Service
First Shift

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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