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Dispatcher in the Safety and Security Department

University of Dubuque, Dubuque, IA

The University of Dubuque is a growing University that is seeking a Dispatcher in the Safety and Security Department.  The University of Dubuque offers a competitive wage and an excellent benefits package including a tuition remission policy, paid holidays, sick time, 4 weeks of vacation, as well as contributes to retirement and life insurance.


Primary Responsibilities:

  • Answer emergency and non-emergency calls and document important information
  • Respond to any issues and follow-up by coordinating with the appropriate departments or officers
  • Operate and manage a multi-line telephone system
  • Use the radio, phone, or computer to direct officers to the appropriate sites
  • Prioritize and organize calls according to urgency
  • Maintain and update call logs, call records and other important documentation
  • Update requests for access from various departments through the controlled access program
  • Fill-in as a security officer including foot patrol
  • Any other duties as assigned



  • High school diploma or equivalent
  • Valid driver’s license
  • Excellent verbal and written communication skills
  • Must be detail orientated and accurate
  • Ability to multi-task and work under pressure
  • Quick decision making skills
  • Prior experience working with phone systems, computers, surveillance cameras, and portable radios
  • Ability to walk and climb stairs for foot patrol
  • Knowledge of basic security and fire inspection procedures is preferred


This is a 1st shift positon from 7am-3pm Friday-Tuesday. 


To apply with a growing University for the Dispatcher position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website, to HR@dbq.edu or to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed.  AA/EOE

Apply for this Job!
Apply by Mail:2000 University Ave
Dubuque, IA  52001-5099
Apply by Email:HR@dbq.edu

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Job Details

Req Num --
ID 697316
Dubuque, IA
Positions 1
Full Time
Pay --
Clerical/Office Administration
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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