• Previous
  • Next

Front Office Receptionist

Shullsburg Creamery, II, LLC, Shullsburg, WI

This listing has expired

The Front Desk Receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.  This is not only the first-person customers meet, but also the first-person customers have contact with on the phone. 

This position is a strong customer service-oriented position with responsibilities that ensures that each customer receives outstanding customer service by providing a friendly environment.  This person is very important and responsible for setting the tone of the customer’s experience – especially that first experience.  This includes greeting and acknowledging every guest, maintaining outstanding standards, company knowledge and all other components of customer service.


  • Opens and prepares the reception area for daily business.
  • Provides warm greetings and exemplary customer service to all walk-in guests.
  • Answers central telephone system and directs calls accordingly.
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
  • Develops and maintains office forms and procedures, and assists with administrative tasks, such as distributing incoming faxes,
  • Operates and maintains listed office machines as required, such as filling all copier, printers and fax machines and ordering supplies.
  • Prepares outgoing mail; sorts and distributes incoming mail.
  • Duplicates and distributes materials.
  • Composes, types and edits correspondence, reports, memoranda and other material.


  • At least one-two years of experience working in a receptionist, front desk or customer service role.
  • Experience operating a multi-line phone system preferred.
  • Strong customer service skills, communication proficiency, ethical conduct and the ability to be flexible.
  • Individuals with initiative and time management skills a major plus.
  • Must be computer literate, having worked in databases and Microsoft Business Software (Word, Excel and Outlook).
  • Must be able to multi-task and work independently, while being a productive member of a team environment.
  • High school graduate; some college preferred.


  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Casual professional dress code.

This listing has expired

Show housing near this job

Job Details

ID 728614
Shullsburg, WI
Positions 1
Part Time
Pay --
Clerical/Office Administration
Customer Service
Food and Beverage
First Shift

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

accessdubuquejobs.com is a product of THMedia ©