Proactive Analysis/Revenue Cycle Mgr Analytics Support RepChange Healthcare RCM, Dubuque, IA
Change Healthcare RCM
Proactive Analysis/Revenue Cycle Management Analytics Support Representative
Responsible for becoming an expert in RCM Analytics software and how to apply these tools within the medical and pharmaceutical environment to drive ROI. Employee will analyze data and prepare product utilization and business outcome metric reports with key findings and actionable improvement recommendations for Change Healthcare RCM and pharmaceutical client base.
Candidate will present product utilization reports to Client Executives and clients to partner on implementation of best practices and win on Change Healthcare value. Candidate will also support clients that have Change Healthcare RCM Analytics solution with report customizations utilizing SAP Business Objects interface. Role requires the ability to change the thinking of, or gain acceptance of, others in potentially defensive situations by presenting factual analytic data.
o Must be able to independently analyze data and determine the recommended actions based upon positive ROI impact and ease of implementation.
o Candidate expected to have considerable knowledge of our client’s business and medical billing environment with eagerness to become an expert at optimizing our medical and pharmaceutical solutions and services.
o Some sales & contract knowledge necessary to maximize revenue cycle efficiencies and identify sales add-on opportunities.
o Candidate will need to be confident working at the Executive and Billing Office/Registrations level with exceptional collaboration and communication skills to train clients and help them apply our products and services to their business.
o Must also be confident partnering internally on analytic solutions with systems teams and stakeholders on identifying business requirements, translating to technical requirements, performing QA and releasing automation.
o 5 years work experience in healthcare industry
o Proficient with MS Excel
o Excellent oral and written communication skills to effectively interact at Executive level and with Billing Office and Registrations client staff
o Able to collaborate and build partnerships internally and externally with clients
o Expert knowledge of medical and/or pharmaceutical billing with eagerness to learn Change Healthcare solutions
o Analytical skills to be able to develop, analyze and report metrics to drive business direction
Additional Knowledge & Skills:
o Capability to manage multiple projects and competing priorities
o Proven, significant experience in training, business analysis, working with external customers and collaborating internally cross-functionally to achieve results
o Experience with Tableau, Spotfire or Business Objects a plus.
o BS degree or equivalent experience.
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