Located on 6,800 acres amid the rolling hills of northwestern Illinois, Eagle Ridge Resort & Spa is a full-spectrum resort complex, located just a few miles east of historic Galena. Recently honored by Travel + Leisure Golf as the Midwest’s "Best Golf Resort" and by Corporate & Incentive Travel magazine with the "Greens of Distinction" award, the property provides a superior golf experience, with 63 holes on four award winning courses.
Other amenities include the tranquil Stonedrift Spa, which provides a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor pool, sauna, hot tub and steam room. The property is also home to three distinctive restaurants, including Woodlands Restaurant, Woodstone Restaurant, and Paisanos. Recommended by outlets, including Conde Nast Traveler, Midwest Living, Better Homes & Gardens, and Wine Enthusiast, the property also provides the perfect setting to an incredible selection of outdoor activities, including miles of biking, hiking and horseback trails, as well as tennis, hot air balloon rides, boating and fishing, on the picturesque 220-acre Lake Galena.
PURPOSE AND PERFORMANCE GOALS
Directs the overall performance of the Recreation Department including guest and group satisfaction with focus on financial performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following (other duties may be assigned):
Develops, oversees, implements, and monitors activities, group recreation, team building programs, children’s programs, and amenities to increase guest satisfaction and department revenues.
Maintain cleanliness, organization, and safety of equipment and facilities in accordance to established procedures both directly and through training; assigning and evaluating subordinates.
Responsible for interviewing, hiring, training, planning, assigning, directing work, evaluating performance, rewarding and disciplining subordinates, including Recreation Supervisor; addressing complaints and resolving problems.
Create monthly recreation calendars highlighting upcoming events at Eagle Ridge.
Monitors and abides by monthly and yearly budgets.
Maintains inventory of all supplies and orders more supplies when running low.
Have knowledge of recreation activities and amenities; plus be able to answer questions and assist guests and subordinates in these areas.
Knowledge of all duties and responsibilities of Recreation Supervisor and Recreation Attendants. Cover shifts as needed.
Work with sales team to sell group recreation and team building.
Approve bi-weekly time and attendance report
Make reservations and sales--recording cash, check, room charges, and paperwork in accordance to established procedures.
Communicate areas of concern to the Director of Rooms.
Facilitate departmental staff meetings.
Approve of work schedules based off of occupancy and foreseen traffic created by Recreation Supervisor.
Establish partnerships with local vendors in order to offer guests extended amenities as well as offer more activities for teambuilding and group recreation.
Attend marketing meetings to ensure that all recreation activities are being advertised in an effective and accurate manner.
EDUCATION AND/OR EXPERIENCE
Certificate from college or technical school plus one to two years related experience; or equivalent combination education and experience. Must be proficient in Microsoft Word, Publisher, Excel, and PowerPoint.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to acquire Certified Pool Operator certification. CPR and First Aid certification preferred. Valid Driver’s License
Join the team at Eagle Ridge Resort & Spa! We offer competitive wages, resort perks and privileges including discounts on gasoline, meals, merchandise, lodging, & spa treatments; complimentary golf, pool/fitness center access and much more! Eagle Ridge is located within the scenic rolling hills of The Galena Territory, just a few miles east of historic Galena, Illinois.
For more information about our fabulous resort or to apply, go to www.eagleridge.com to download an application. Applications can be submit either by mail, fax, email or in person.
We look forward to helping you explore employment opportunities at Eagle Ridge!
|Apply for this Job!|
|Contact Information:||Gail Bockwoldt|
|Apply in Person:||384 Territory Dr|
|Apply by Mail:||384 Territory Dr|
Galena, IL 61036
|Apply by Fax:||815-777-3415|
|Apply by Email:||firstname.lastname@example.org|
|Alternate Web Site:||Click to visit|
Paid Sick Leave
|Years of Experience||1-2 Years|