Sports Book SupervisorDiamond Jo Casino, Dubuque, IA
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Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few.
Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants.
Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/
Responsible for the day-to-day operations of the Sports Book including but not limited to establishing limits for betting propositions in various sporting events, ensuring adherence to gaming regulations and company policies, and promoting positive public relations with customers.
- Oversee the daily operations of the Sports Book
Ensure the all company and property policies and procedures as well as all applicable laws and regulations are consistently adhered to.
Maintain thorough and accurate records of transactions to ensure the integrity of operations.
Responsible for personnel related matters relative to scheduling, coaching, counseling, and training; provide input into hiring and discharging.
Explain and interpret rules and payoffs for customers.
Resolve customer issues in a timely and appropriate manner.
Maintain communication with the Company’s Race & Sports Hub and remain updated on all guidelines established by the Hub.
Other related duties as assigned by management
- Must be at least 21 years of age.
One (1) year of recent experience in the same or similar position preferred.
Must be thoroughly knowledgeable in applicable gaming regulations.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
About Boyd Gaming
Today Boyd Gaming is one of the most experienced and well-respected companies in the gaming industry, owning and operating 29 gaming facilities in ten states. Our geographic diversification translates not only into greater financial stability and company growth, but a wide range of career opportunities for our employees.
Thank you for your interest in joining the Boyd Gaming team. We look forward to hearing from you!
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Arts and Entertainment
Paid Sick Leave
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