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Sports Book Supervisor

Diamond Jo Casino, Dubuque, IA

This listing has expired

Position Description:

Responsible for the day-to-day operations of the Sports Book including but not limited to establishing limits for betting propositions in various sporting events, ensuring adherence to gaming regulations and company policies, and promoting positive public relations with customers.

  • Oversee the daily operations of the Sports Book
  • Ensure the all company and property policies and procedures as well as all applicable laws and regulations are consistently adhered to.

  • Maintain thorough and accurate records of transactions to ensure the integrity of operations.

  • Responsible for personnel related matters relative to scheduling, coaching, counseling, and training; provide input into hiring and discharging.

  • Explain and interpret rules and payoffs for customers.

  • Resolve customer issues in a timely and appropriate manner.

  • Maintain communication with the Company’s Race & Sports Hub and remain updated on all guidelines established by the Hub.

  • Other related duties as assigned by management


Position Requirements:

  • Must be at least 21 years of age.
  • One (1) year of recent experience in the same or similar position preferred. 

  • Must be thoroughly knowledgeable in applicable gaming regulations.

  • Must have excellent customer service and communication skills.

  • Must be able to obtain/maintain any necessary licenses and/or certifications.


About Boyd Gaming

Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of shopping and recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun.

Today Boyd Gaming is one of the most experienced and well-respected companies in the gaming industry, owning and operating 29 gaming facilities in ten states. Our geographic diversification translates not only into greater financial stability and company growth, but a wide range of career opportunities for our employees.

Thank you for your interest in joining the Boyd Gaming team. We look forward to hearing from you!

This listing has expired

Job Details

ID 739703
Dubuque, IA
Positions 1
Full Time
Pay --
Arts and Entertainment
Clerical/Office Administration
Customer Service
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave

Preferred Candidates

Years of Experience --
Education --

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