Laboratory Technician SuperviosrMedical Associates, Dubuque, IA Dubuque, IA
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Our mission is to provide superior healthcare and an excellent patient experience.
Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.
In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.
Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.
Medical Associates Clinic is hiring a full-time Laboratory Technician Supervisor. The Laboratory Technician Supervisor will oversee Laboratory Technicians at the East and West Campus locations in Dubuque. IA, and this person will act as a departmental liaison with pathologists, referring physicians, and clinical departments. The Laboratory Technician Supervisor will also work with physicians, advanced practice providers and staff to ensure quality care.
Location: This position is based out of both East and West campuses in Dubuque, IA.
What You'll Be Doing:
- Supervise and develop laboratory technician staff, payroll, scheduling, budgeting, and compliance with clinic and regulatory guidelines.
- Grow and develop the department and positively initiate and lead change.
- Perform all major duties and responsibilities of the laboratory technician role.
- Perform supervisory duties to include but not limited to: managing efficient workflows, staff performance evaluations, managing performance concerns, schedules, selection, mentor and training of new staff.
- Assist with the development, implementation and revision of laboratory protocols and workflows. Maintain all logs, service records, and other departmental documentation in an organized and easily retrievable system to assist in ensuring compliance, accreditation, legal, safety, and other regulatory requirements.
- Provide input in departmental budget including equipment warranty/maintenance contracts and recommendations for equipment purchases.
- Act as department liaison with vendors, service personnel, pathologists, clinical department supervisors and all external customers. Act as an internal consultant to the phlebotomists for specimen requirements, processing and procurement
- Complete all other assigned projects and duties.
What Skills You Bring:
- Strong Lab Technician skills
- Effective communication skills with all types of personalities
- Self-starter, motivated, team player
- Energetic and positive personality
- Detail oriented and problem solver
- Strong organization skills and follow-through
- Flexible with your schedule to attend meetings as needed
- Open to change and willing to take on projects and new responsibilities
Knowledge & Skills:
Education: Bachelor’s Degree in a chemical, physical, or biological science or medical technology certification from an accredited institution.
Experience: Three to five years of similar or related experience. At least four years of laboratory training and/or experience in non-waived testing including microbiology (bacteriology, mycology, and parasitology), diagnostic immunology, chemistry (routine, urinalysis, endocrinology), and hematology.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others inside and/or outside the organization, and/is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important (vendor reps, labs, offices, hospital, etc.) and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Use and operate a wide variety of diagnostic and medical equipment including laboratory analyzers. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. Microsoft Office products including Outlook, Word, and Excel.
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Paid Sick Leave
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