Our mission is to provide superior healthcare and an excellent patient experience.

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice.  Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois. 

Medical Associates is opening an Aesthetics department in January 2021, and they’re looking for a full-time Med Spa Receptionist to join their team!

Location: 1605 Associates Drive, Dubuque, IA 52002

Schedule/Hours: This position is full-time; 80 hours per pay period. Tuesday and Thursday 8:45am-7:00pm, Wednesday and Friday 8:45am-5:00pm, every other Saturday rotation 8:45am-1:00pm. Full benefits eligible!

Services Include (but are not limited to):

• Botulinum toxin type A treatments
• Soft tissue fillers
• Chemical peels
• Laser hair removal
• Intense pulsed light treatments
• Laser skin treatments
• Non-surgical skin tightening
• Body Contouring-Cool Sculpting and Cool Tone

What you’ll be doing:

• Greet and check-in all arriving patients and ensure all transactions are done promptly and accurately
• Promote wellness through patient education and supporting the care coordination process
• Answer telephone, schedule all patient appointments, and answer any patient questions
• Handle all billing for services
• Monitor appointments to ensure they are no conflicts
• Ensure the facility is prepared for proper opening and closing
• Maintain a positive, pleasant, and helpful attitude
• Conduct self in a professional manner at all times

Knowledge, Skills, and Abilities:

Education: Equivalent to a high school education.

Experience: Customer service and computer skills required. 1 year of medical, dermatology, or Med Spa office experience preferred. Knowledge of injectable Botox and Fillers, lasers, and other cosmetic treatments are a plus.

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others inside and/or outside the organization and is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important (vendor reps, labs, offices, hospital, etc.) and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Effective communication skills, self-starter, motivated, team-player, energetic, positive personality, empathetic and caring.