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Representative - Patient Access - Part Time - Days

MercyOne, Dubuque, IA

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Position Hours:  Monday-Friday; 8 hours shifts 4:45am-1:15 or 8:30am-5pm, or 10 hour shifts 5am-4:30pm or 5:30am-5pm; weekend/holiday rotation and as needed

The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents.  Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation.  May provide escort and directional support to patients, family members and visitors.

High school diploma or an equivalent combination of education and experience.  Associate degree preferred.  Data entry skills (50-60 keystrokes per minutes). Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required  Working required Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred. 

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Job Details

Req Num 278033
ID 769155
Dubuque, IA
Positions 1
Part Time
Pay --
Clerical/Office Administration
Customer Service
Health Care
EMSI Skills Accounting Softwares
Computerized Physician Order Entry
Data Entry
Service Delivery
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience --
Education --

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