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Guest Service Agents


Best Western Plus Dubuque Hotel and Conference Center is a property owned by Frontier Hospitality Group (FHG). Our busy season is upon us, so we are actively seeking Guest Service Agents to cover various front desk shifts. We have a variety of shifts available such as 7am-3pm; 3 pm-11pm; 11 pm-7 am; weekend flexibility is a must. Both full time and part time opportunities are available. FHG owns 7 properties in the Quad Cities, Peoria, and Dubuque. Owning multiple properties allows a unique advantage for you as an employee the opportunity for advancement and to learn multiple roles, if desired.

At Frontier Hospitality Group, we're all about taking care of our people - that includes both employees and customers. We want to make sure you are at your best, so you can create a positive experience for every customer that will last a lifetime.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Guest Service Agent you'll deliver this through coordinating and overseeing guest service agent's activities and performance. You'll also create a warm atmosphere that makes our guests feel at home in any location.

Qualifications and Requirements:

High school diploma or GED required.

Previous hotel experience desired.

We'll reward your hard work with a great salary and benefits (including a 401k plan and health benefits for full-time employees).

Join us and you'll become part of the family and like all families, all our individual members share some winning characteristics. Every day our family displays honesty, integrity, respect, compassion, and we work quickly and efficiently towards a positive result for the company and, most importantly, the customer.

We invite you to show us how you are the perfect fit to deliver "wow" to our customers by applying now.


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Job Details

ID 769780
Positions 1
Full Time
Pay $12.00
Customer Service
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan

Preferred Candidates

Years of Experience --
Education High School/GED

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