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Customer Service Representative

Cottingham & Butler/ SISCO, Dubuque, IA

These positions are in various divisions and have differing day-to-day responsibilities, but there are some common traits that we look for in all of the positions.  The people that are successful in these roles are skilled problem-solvers, demonstrate a high level of professionalism and demonstrate the ability to establish rapport with customers & teammates.  These positions also require attention to detail and basic computer/data entry skills.  If you exhibit these traits, we can teach you the rest.    

Why make the move?  This is a great opportunity to take your career to the next level - you will be in a professional role with a company that is committed to giving you the training and tools you need.  The office hours are M-F from 8-5 with no nights, weekends, or holidays.  You are eligible for most benefits on the first day of employment.  

About the company

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients.


These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenge. Secondly, we pride ourselves on serving our clients best interest through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success.


As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

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Job Details

Req Num --
ID 771751
Dubuque, IA
Positions 3
Full Time
Pay --
Clerical/Office Administration
Customer Service
EMSI Skills Customer Service
Data Entry
Detail Oriented
Rapport Building
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays

Preferred Candidates

Years of Experience --
Education --

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