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IT Student Intern

Dubuque County, Dubuque, IA

This listing has expired

Dubuque County is accepting applications for a Student Intern with our IT department.  As a technical support specialist, you will be responsible for providing remote and in-person tier 1 technical support for the Windows and Mac operating systems, various software applications, and mobile devices.  

Examples of Duties:

  • Monitor help desk request queues and respond to tickets as needed
  • Computer provisioning for lifecycle upgrades and new employees
  • User account creation and management
  • Proper retiring and disposal for end of life computing equipment
  • Computing hardware support, including but not limited to laptops, desktops, printers, mobile hotspots and peripheral devices.
  • Software application for a wide range of applications and mobile apps.
  • Other duties as assigned by Helpdesk Manager or other IT employees

On the job training

A vast majority of high level IT professionals begin their careers as help desk technicians. This position will offer a unique experience into every aspect of Information Technology. You will have the opportunity to assist in developing and implementing various infrastructure projects.
Additionally, we will provide access to an online training courses to further assist in your professional development.
You will see and have access to confidential information while assisting county employees. Absolute discretion and professionalism in response to this is expected and required.


If you are a college student looking for an intership, this is the job for you.  Employer is highly motivated to hire in this position even with the uncertainty of the COVID pandemic.

Apply https://www.governmentjobs.com/careers/dubuquecounty

Deadline to Apply is 12/01/2021 at 5:00PM


This listing has expired

Job Details

ID 778723
Dubuque, IA
Positions 1
Part Time
Pay $13.00-$15.00
Customer Service
Government/Public Service
Information Technology/Telecommunications
EMSI Skills Hot Spots
Information Technology
Mobile Devices
Operating Systems
Peripheral Devices
Technical Support

Preferred Candidates

Years of Experience --
Education --

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