Part Time Customer Service Representative

Job Overview

"I have been working in the Dyersville office since it opened. My job has been nothing short of amazing. The people, culture, and advancement is everything that was promised. There is really something special about this place."

- Jenna, C&B Dyersville

Our Dyersville office is continuing to grow! We are currently adding PT Client Service Representatives and have several scheduling options available. All are Monday through Friday during the hours of 7:00 AM and 6:00 PM. You will be talking with clients that need to change their insurance coverage, making the changes in the system, and generating certificates of coverage. You don't need prior insurance experience- we can teach you that part! The people that are successful in this role have demonstrated an ability to manage time and multitask. Attention to detail and excellent customer service skills are also very important. This is a busy position- you will definitely not be bored. 

Part-time employee benefits include 401(k) with match, paid holidays (pro-rated), holiday savings club, voluntary life insurance, vision coverage, accident and critical illness insurance, and Teledoc.

Does this sound like something you'd enjoy? We'd love to talk with you! Don't let this opportunity pass you by without submitting a resume!

About the company

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To ensure we keep that promise, we hold ourselves to a set of principles that we believe position our clients and our company for long-term success. Our Guiding Principles are not just words on paper, they are a promise we make to ourselves and our clients.

These principles have become a driving force of our culture and share many common themes with the values of our clients. First, we hire and develop amazing people that have an insatiable desire to succeed, are committed to learning, and thrive on challenge. Secondly, we pride ourselves on serving our clients best interest through quality service, innovative solutions, and constantly evaluating our performance. Third, we have embraced and are guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday. Ultimately, we get more energy from the future we are creating for our people, our clients, and our company than from our past success.

As an organization, we are very optimistic about the future and have incredibly high expectations for our people and our performance. We also understand that our growth is fueled by becoming better, not bigger – growth funds investments in new resources to better serve our clients and provide the career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.