Customer Care RepresentativeEXPRESS Employment Professionals, Dubuque, IA
On a Mission to Put
a Million People to Work
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.
If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.
For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.
LIKE US! Facebook.com/ExpressDbq
Express Employment Professionals in Dubuque has partnered with a local financial institution to seek candidates for a Customer Care position.
- Answering incoming calls, transferring members to the appropriate department / individual, and assisting members with a wide variety of questions
- Utilizing customer service skills the assist members through various technology channels including: phone, chat, Interactive Teller Machine (ITM), and more
- Collaborating with various departments to ensure members are receiving the highest quality of care possible
- Other duties as assigned
- HS Diploma or GED
- Excellent communication skills
- Hands-on experience with Microsoft Office products
- Solid computer skills
- Call center experience preferred
Wage: $16-$17/hour + monthly initiatives
Schedule: 8:30-5:30pm M-Thursday, Friday 9:00-6:00, rotating Saturday’s 8:30-12:30
Position Type: Evaluation Hire/Direct Hire opportunity
About Express: Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the jobseeker!
Express Employment is an Equal Opportunity Employer
|Apply for this Job!|
|Apply by Phone:|
|Apply in Person:|
|1701 John F. Kennedy Rd.|
|Apply by Email:|
Information Technology Management
|Years of Experience||1-2 Years|