Universal Banker- $500 Sign-On Bonus

Job Overview

• Recommends appropriate retail accounts and services by explaining unique benefits to the customer in addition to features
• Informs customers of services offered by other business lines and connects customer to them when appropriate
• Processes all deposit, savings, and loan transactions including complex transactions (ie. CTRs, stop payments, overdrawn accounts, statement or transaction errors, account closing, etc)
• Actively uses bank technology and resources (ie. OnePops and OneView) to keep customer information current and inform them of additional ways we can meet their needs
• Resolves customer complaints and overcomes concerns related to deposit account transactions
• Assists customers with a variety of retail service needs including but not limited to:
• Personal ATM/Debit cards (ie. ordering and closing cards, resolving transaction errors, handling fraudulent transactions)
• Overdraft protection services
• Check orders and updating address and contact information
• Wires and other electronic transfers
• Establishing personal online banking services and assisting with basic navigation questions
• Assists less experienced staff with transactions as needed and is accountable for overrides processed with those transactions
• Locates and resolves offages for self and assists with other associates as needed
• Performs branch operations duties on a daily, weekly, monthly basis (ie. opening closing duties, balancing of accounts, completion of night drop and mail logs, etc)
• Actively participates in community events to demonstrate support for MWO culture
• Provides support and acts as a backup for basic account opening and ownership updates
• Performs other duties based on branch traffic and needs

The Perks!

• Competitive base compensation with additional performance-based incentives/bonus potential (incentives and bonus will vary depending on role)
• Career growth  opportunities
• Continuous learning opportunities
• 401(k) Retirement Plan with company match with immediate vesting
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more!
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts
• Additional Insurance options to meet your personal needs: Pet Insurance and Critical Illness and Accident insurance
• Student Loan Debt Reduction Program & Tuition Assistance Plan
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!