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Customer Support Specialist

EXPRESS Employment Professionals, Dubuque, IA

A locally owned and growing independent insurance agent in Dubuque is seeking a full time position for a Personal Lines Sales Support Specialist/Customer Service Representative.

Job Responsibilities include:

  • Assisting current customer base with policy changes and upselling of current policy holders
  • Address insurance concerns of clients and educate them to understand their policies and coverages
  • Selling Insurance and the ability to understand how each company’s coverage is diverse
  • Working with personal lines team to continue to grow the book of business

Skills needed:

  • Customer service experience
  • Detail oriented and strong communication skills
  • Experience in problem solving
  • Working knowledge of Microsoft Office
  • Property and casualty license is preferred but not required.  Candidates must be willing to obtain license, and acquire within first 90 days of hire.

Wage: $14-$17/hr.

Schedule: Monday-Friday 1st shift

Position Type: Evaluation Hire

About Express: Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the jobseeker!

Express Employment is an Equal Opportunity Employer

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1701 John F. Kennedy Rd.
Dubuque, IA

Job Details

ID 792154
Dubuque, IA
Positions 1
Full Time
Pay $14.00-$17.00
Clerical/Office Administration
Customer Service
First Shift

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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