Customer Service Representative/Aide – Therapy Services – Part Time – Days
MercyOne
1 Positions
ID: 00303733
Posted On 06/21/2022
Job Overview
Under close supervision, is responsible for assisting the Physical, Occupational and/or Speech Therapy staff in routine patient care activities. Possesses the skills necessary to provide direct patient care specific to each age group in accordance with department protocol. The age of the patients served range in age from infants to geriatrics.
In addition to the aide scope of service, the customer service representative is responsible for scheduling of patients in their respective work areas, assisting with determining staffing needs to provide adequate patient care, verifying and completing insurance requirements, admitting patients, and communicating with patients and other health professionals to obtain needed information
High school diploma required.
Office and computer experience required.
Experience in a health care setting preferred.
Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.
Primary Contact
1682448195899
Jennifer Smith and Jessica Schleuning
Talent Acquisition Partners, Human Resources
563-589-9673 or 563-589-9671
Phone
Phone
Phone
563-589-9671 or 563-589-9673
Fax
jessica.schleuning@mercyhealth.com or jennifer.smith009@mercyhealth.com
True
True
True
Job Details
Categories
Clerical/Office Administration
Customer Service
Health Care
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Part Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Paid Holidays
Tuition Reimbursement
Qualifications
Education
High School/GED
Company ID
1154
Job REQ #
00303733
# Positions
1
Start Date
20220621
End Date
20221009
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